3.25 - Staff/Board Relations - Policy

It is expected that in the course of operations, misunderstandings and concerns will occur at all levels of the organization.  Every effort should be made to handle the concern at the earliest stage.  Nothing in these guidelines precludes groups of people from meeting jointly, if they so desire.  However, it is vital to understand that the process of "natural justice" means that the involved people should always be present at this initial stage.

Notwithstanding the procedures outlined in the Collective Bargaining Agreement and/or Policy Manual, if an employee has a concern, he/she must go through the "chain of command":

1. Contact the in-scope supervisor
2. If not satisfied, contact the out-of-scope supervisor
3. If not satisfied, contact the President and CEO
4. If not satisfied, contact, in person or in writing, the Board