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Novel Coronavirus (COVID-19) Information Updates
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For students accessing federal or provincial student loans, or Provincial Training Allowance (PTA), please note the following financial updates.


Student Loans Repayment Information

Federal - The Government of Canada has announced a plan to pause the repayment of Canada Student Loans and Canada Apprentice Loans. Effective March 30, 2020, all student loan borrowers will automatically have their repayments suspended until September 30, 2020. No payment will be required and interest will not accrue during this time. Students do not need to apply for the repayment pause.


Provincial - Effective immediately, a six-month student loan repayment moratorium has been put in place, mirroring a similar federal provision. Student loan repayments will not be collected from borrowers or withdrawn from accounts for six months, beginning March 30, 2020. Students who are able to and who wish to continue payments must contact the National Student Loan Service Center at 1-888-815-4514.

Students currently receiving student loan payments will continue to receive these funds through April, as scheduled. Students are encouraged to check their portal account for details.

Students may continue to apply for Canada Student Loans. There is no change to the application process.  

Provincial Training Allowance (PTA) Information

Students who are currently receiving PTA funds will continue to receive these funds at the end of March, as scheduled. Students can check their portal account for original disbursement details.

Student Advising

Carlton Trail College’s student advising team is available to help our students, even at a distance. Students in current programs will have been assigned an advisor. If you are unsure who your advisor is, please contact the College at 1-800-667-2623 or email  


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